{"id":1913,"date":"2023-01-20T07:12:39","date_gmt":"2023-01-20T07:12:39","guid":{"rendered":"https:\/\/extendedforms.io\/blog\/?p=1913"},"modified":"2024-04-25T06:55:12","modified_gmt":"2024-04-25T06:55:12","slug":"custom-support-email-address-individual-forms","status":"publish","type":"post","link":"https:\/\/extendedforms.io\/blog\/custom-support-email-address-individual-forms","title":{"rendered":"How to Add Custom Support Email Address for Individual Forms?"},"content":{"rendered":"\n

In today’s digital age, providing excellent customer service is crucial for any business. One important aspect of customer service is the ability to quickly and easily address customer concerns and inquiries. When it comes to online forms, having a dedicated custom support email<\/a> address for each form can greatly improve the participants\u2019 experience.<\/p>\n\n\n\n

By having a custom support email address for individual forms, you can ensure that respondents’ inquiries are directed to the appropriate department or individual. This not only improves response time but also allows for better organization and tracking of respondents\u2019 concerns.\u00a0<\/p>\n\n\n\n

In this guide, we will walk you through the steps of adding a custom support email address for each of your forms. This new feature of ExtendedForms allows users to not only add custom support email addresses to individual forms. But also provides support emails to be added in global settings in the brand section. <\/p>\n\n\n\n

Means, extended forms users can add support email inside personal\/team brand settings. Every form created under the specific personal account or brand team dashboard will have the same invite email (unless users change individual form support email). This feature will help you to offer personalized support to your customers and will improve the customer experience.<\/p>\n\n\n\n

Extendedforms Feature – Custom Support Email<\/h2>\n\n\n\n

ExtendedForms is a Google Form support add-on that was developed with the sole purpose of limiting the limitations of Google Forms. There are many limitations of Google Forms, however, with the help of ExtendedForms (that you can install for free) many functionalities can be added in the Google Forms and advanced forms for any purposes.\u00a0<\/p>\n\n\n\n

For instance, Google Forms doesn\u2019t have a timer feature which leads to a limitation in case of a quiz or tests. But ExtendedForms is a timer add-on for Google Forms, you can install the app and within seconds users can configure the timer in the form. It not only has a timer feature but it is also an online proctor add-on for Google Forms.\u00a0<\/p>\n\n\n\n

The add-on consistently expands its features, you\u2019ll see the add-on has various features that somehow help in advancing the form. Like, restoring responses\u2019 progress, custom welcome messages, teams, branding, classroom integration, and more.\u00a0ExtendedForms consistently comes up with small or big updates that make the add-on better and more useful. <\/p>\n\n\n\n

Today in this blog, we are going to focus on one such latest feature that is very useful for users as well as respondents. The \u201ccustom support email address\u201d feature for an individual form allows the users to add a unique support email address according to the requirement & to ensure that respondents’ queries are directed to the potential individual or team.\u00a0<\/p>\n\n\n\n

The support email address will be visible in the \u2018Welcome screen\u2019<\/em> and added as a \u2018reply-to\u2019 in every email invite. Users can change the email address for all forms under the specific team account or personal account. Besides, individual forms support emails can be changed as well.\u00a0<\/p>\n\n\n\n

*Note – Support Email for Individual forms is available for all plans including a <\/strong>free plan. However, the custom support email address option inside the personal\/team brand settings is not included in the free plan.<\/strong><\/p>\n\n\n\n

Let\u2019s see how to add a custom support email –<\/p>\n\n\n\n